FAQs

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Complimentary shipping available on orders of 50+ pieces.

Embroidery included on all garments.

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Free Shipping

Starting from 50 pieces

No minimum order

With immediate delivery

Guaranteed Durability

Quality that lasts

FAQ

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Yes. You can view our online catalog directly on our website.
If you require a physical version, you can request it by coordinating with one of our sales representatives.

Yes, it is possible to visit your company, to explain the options and advise you regarding your needs. If we do not have a sales office in your city, physical samples can be sent by courier at no additional cost.

Yes, there are 300,000 pieces in inventory of more than 300 models, which are available without minimums and for immediate delivery. Contact your sales agent to check availability and options!

There are no minimum purchases as long as they are inventory items. In special manufacturing, the minimum is 100 pieces per model/color combination.

A small embroidery is included in the price. If you require additional embroidery, it is charged separately at $10.00 to $50.00 depending on size and stitch count.

Yes: At LAZZAR MEXICO, before embroidering, a scanned (or physical) embroidery sample is sent for approval. Changes are made to the embroidery and it is corrected as many times as necessary until it is fully approved.

Yes, physical samples of the required products and sizes can be sent before your order, in inventory items.
In the case of special manufactures, depending on the volume of your order and the complexity of the product, it is also possible to make a physical sample before the final order, our sales agents will advise you on this matter.

For orders under $100,000.00, Individuals, Distributors, Government Entities, Casinos, Advertising Agencies and Marketing Companies, 100% advance payment is required.
For active clients with several previous orders, 50% in advance and 50% before shipment is possible, or credit backed by a Purchase Order.

If your company is a recognized entity at a local or national level, it is possible to manage credit in your first order backed by a Purchase Order. Contact our advisors today so they can advise you on this matter!

Our payments can be by check, transfer or deposit to the company account indicated in the 'Deposit details' tab. We also have payment on our website by credit card (Visa / Mastercard).

Yes, the price according to the purchase volume of each product can be checked by clicking 'View Details' on the product page, or in 'Price List' within the 'Orders' section.

Yes, our garments have a 30-day warranty from delivery against manufacturing defects.

Yes, if the garments are in stock, not used and not embroidered, and it has been less than 15 days since delivery, exchanges or returns can be made. It is not possible to make changes or returns on embroidered garments.

There are two options:
On our website, within 'Orders', access the 'Size Chart' tab, where you will find all sizes and how to take measurements.
A size run (sample set) can be sent to you to confirm all your staff members' sizes. Contact an advisor to explain the process for sending these!

Yes, as long as the garments have not been embroidered (on inventory garments) or have already started the production process (in special manufacturing).

Shipping is included to any part in Mexico on orders greater than 50 pieces.
On orders less than 50 pieces, shipping costs $350.00 MXN.
If you have several branches or plants, every 50 pieces includes free delivery to one branch.

Without embroidery and inventory: 1 to 2 business days.
With approved embroidery and inventory: 2 to 5 business days.
With new and stock embroidery: 1 to 3 weeks (depending on the speed of logo approval).
Without embroidery and special manufacturing: 3 to 4 weeks.
With embroidery and special manufacturing: 4 to 6 weeks.

Once the order is confirmed, the estimated delivery time will be given by your advisor. If there is any change in the process, we will contact you to let you know.

Lazzar USA Inc. is our sister company in the United States: www.lazzarusa.com We invite you to contact one of our advisors! Prices include shipping and the same merchandise and customer service that you already know are available.
For other countries export is possible, as long as the customer covers the logistics costs and corresponding taxes.

Yes, VAT is still charged and the invoice is issued to 'Público en General' (general public). Uniforms are 100% deductible in Mexico, we invite you to take advantage of the deductibility of this expense for your company or individual.

We suggest you submit your requisition with a Lazzar brand, so that a reseller you trust can provide you with service and credit, given that with Government entities we require a 100% advance payment.

You can pay with a credit card on our website or at our branches. If your order is custom-made, you can deposit 50% to start production and pay the balance before shipment, it is feasible to deposit 50% to start production, and settle before shipment to be able to deliver to you.

Yes, we ship anywhere in Mexico. Your shipping is free of charge for orders greater than 50 pieces, if your order is below that amount, shipping costs only $350.00 MXN.

Yes, absolutely. Since we feature in-house production and vertical integration at Lazzar, we can manufacture your uniforms in the exact color of your corporate identity. The minimum requirement for this customization is 100 pieces per model and color.
If your order meets this volume, a dedicated account manager can visit your office to help you choose the perfect shade and coordinate your tailor-made order. Plus, for orders over 100 pieces, logo digitization (setup fee) and shipping are completely free!
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